Disciplines and Ability Levels Setup

Within flaik, Ability Levels map with your resort's unique level system guided by the PSIA Levels for each discipline. With this mapping, resorts can ensure that guests are put into the right class for their ability and can give their guests feedback relevant across resorts.

Covered in this article:

1. Overview

2. Where Ability Levels are Used

3. Editing Ability Levels to Match POS

4. Mapping Ability Levels - Contact flaik Staff

Ability Level Overview

Update your school's ability levels by navigating to Admin settings -> Product settings -> Global product settings -> Disciplines and ability levels

Where Ability Levels are used

Ability Levels replace Class Levels in the flaik suite and are customizable. If your resort does not offer lessons at all 9 PSIA levels, you can turn off levels that are not relevant in order to map Ability Levels to your current resort level system. Ability Levels in flaik can be renamed to correspond with the levels used at your resort, but the number associated to the renamed ability level should correspond with the PSIA guidelines for that discipline.

• They appear in Scheduling, associated with guests in private and group lessons. The ability level will originally be pulled from the point of sale for new guests and will be updated based on Report Card submissions. Group and Private lessons can also be associated to an ability level.

• They are used in Report Cards, both in the Admin Settings to organize report card questions and by the instructor to organize their feedback and to make recommendations to the guest on the appropriate level for their next lesson.

• You can associate ability levels to Group Tasks or Private Lesson Tasks and when scanning to ensure guests are put in the right class for their ability.

Editing Ability Levels to match POS

Map your Ability Levels by navigating to Admin Settings > Product Settings > Global product settings > Disciplines and Ability Levels

In Edit mode you can:

• Rename ability levels to correspond with your current resort level system

• Toggle ability levels 1-9 OFF/ON for each discipline

• Note: Levels will appear later in the order you set them here. If you enter them as Level 3, Level 1, Level 2; or Beginner, Expert, Intermediate; that will be mirrored in the drop downs later as the system intentionally does not look to sort alphabetical or numeric, it copies the order you set here.

Edited Ability Level Examples:

Images on the left show the default ability level settings, while images on the right show examples of mapping with different systems of level organization.

In this example, Ability Levels have been mapped to the resort's relative terms for ability.

In this example, Ability Levels have been mapped to the resort's corresponding color system.

Mapping Ability Levels to the POS - contact flaik Staff

For Ability Levels to come through the API from your POS system, the ability of lesson levels used in your POS system must be mapped to your ability level setup in flaik.

Once you have edited your Ability Levels in flaik, contact [email protected] and a flaik staff member can map your POS ability levels to the ability levels turned on in flaik.