Guest Pickup Configuration

Guest Pickup is the feature that allows your school to track who picked up a child and when it happened for additional security. Guest Pickup is enabled by task, allowing a school to decide which lessons to add this functionality. Guest Pickup is a mobile feature for phones and tablets.

Getting Started

To enable Guest Pickup:

1. Navigate to Settings > Product Settings > Global Product Settings and select Guest Pickup from the menu.

2. Click Edit in the upper right.

3. Set the 'Enable Guest Pickup' option to blue

Customization Options

• Require a selection to be made which records the relationship of the adult picking up

  • Provides a list for the instructor to pick from.

  

  • If a user selects 'Other' they will then be prompted to provide more details:

  
• Require the initials of the adult picking up to be entered manually

• Require the adult picking up to confirm a security code (the last 4 digits of the child’s emergency contact phone number will be used for the code)

  • Instructors will be prompted with the last 4 digits of the child’s emergency contact number and asked to confirm this code with the guest.

  

  • If the guest cannot confirm, the instructor will be prompted to follow resort procedure for checking out a guest without a confirmed security code.

  

Permissions

In order for a flaik user to be able to mark a guest as having been picked up they need the following permissions:

Class Management

Guest Management

Additional Information

For more information on Guest Pickup we also have this page built for instructors.