Mapping Additional Guest Products

Setup additional guest functionality for Private Lessons in flaik

In this article:

• Additional guests - an overview

• Mapping additional guest products in flaik

• POS configuration

Additional Guests Overview

Setting up additional guests in flaik allows you to view all of the participants who are coming to a private lesson and optimizes several functions in flaik:

• Accurate guest records

• Accurate class size data

• Guest experience features

  • Report Cards

  • Relive Your Lesson

  • Surveys

• Allergy and Emergency contact information for each participant

If an order/transaction has multiple private lessons for the same date, flaik will associate the Additional Guest to the first private in the order for that lesson date. eg: if the order has two privates and an Additional Guest product all sold for Dec. 20th, the Additional Guest will be associated with the first Dec. 20th lesson.

Mapping Additional Guest Products to flaik Tasks

To map your additional guest products, navigate to Admin Settings -> Product Settings -> POS Integration -> POS additional guests products

Click the "Add POS products" button and follow the instructions outlined in the "Mapping New Items - Add POS Products" article

Once your POS products are added to the main page, you're done!

You don't need to map to a flaik task because additional guest products can be added to any sale with an already mapped private product. By adding the product here, flaik will do some magic behind the scenes and drop your guests directly into the private they will be participating in.

POS Configuration

RTP

Unique products need to be set up in RTP to allow additional guest profiles to be connected to the sale. Review this article for an overview of how we recommend setting up these products.

Additional guests will be connected to a sale if they meet the following requirements:

• Additional guest POS product is mapped to a flaik task

• An additional guest product has a guest profile associated

• The additional guest product is sold in the same order or transaction as the primary private lesson product & for the same lesson date.

SW

• Create a modifier attached to the sale

• The guest ID must be different than that of the primary participant

• The modifier must be attached to a guest

For further information on Additional Guest configuration for SW please check out the flaik-Siriusware Integration Standards section of the Knowledge Base.