POS integration

POS lesson product, location, discipline, and ability level mapping

POS Product mapping

Does your resort have new POS products for sale this season? Are there any POS products mapped from last season that will no longer be sold? The best way to avoid a why-isn't-this-in-flaik? panic is to ensure your POS product mapping accurately reflects the upcoming seasons lesson product offerings.

• We suggest connecting with your resort's Business or IT department to request a spreadsheet of all lesson products on offer this season at your resort. Be sure to request that any list includes the lesson products unique identifier to ensure you're pulling active products into flaik for mapping. Year over year, lesson products in the POS can end up with very similar titles, so the unique product code is the best way to ensure you're mapping active products.

  • For RTP Resorts:

  • For Siriusware Resorts:

  • For InTouch Resorts:

• Any products from previous seasons that will no longer being sold should be removed from the POS mapping. If ya ain't sellin' in, get it outta there. This not only helps give your admin team an accurate list of the season's lesson products, but also tidies things up and makes troubleshooting and resolving mapping issues much easier.

• Each lesson product should be linked to a flaik Task. This is the second half of the mapping flow and can sometime get put off if there is work to do in the Tasks section. We see lots of "missing" sales that tie back to a product that's been pulled into flaik, but the mapping to the flaik Task hasn't been completed.

• Private Lesson products should be mapped to a limited number of Private Lesson tasks to optimize Multi-day series identification. For most resorts, this looks like one Ski Private and one SNB Private private lesson task that all private products link back to. You may have additional private lesson tasks if you have multiple bases,

Private Lessons - Multi-day series logic

A series of private lessons is linked together if:

• They have the same primary guest, and

• They have the same flaik task, and

• The number of days between the private lessons is less than or equal to 7 days

InTouch Resorts: Reach out to [email protected] with the ResNodes for any new products and any products that can be removed. The flaik team will need to take action on our side before new products will be visible within the POS Integration settings.

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