> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/for-hardware-specialists/scanners/getting-started/connecting-scanners-to-wifi.md).

# Connecting Scanners to WIFI

## **Overview-**

Upon receiving the flaik scanners at the resort, the first task you will want to perform is setting the scanners up to connect to WIFI.  The suggested best practice is to have a dedicated WIFI network for the scanners or to connect them to a private network within the building where the scanners will be stationed for charging.  We do not recommend connecting them to a network that requires a login screen for each user session (such as public guest networks).

{% hint style="warning" %}
If utilizing a secure WIFI network, it will be necessary to request resort IT whitelist SOTI MobiControl, our device management portal.  This is a crucial step, as it allows us to remote control devices in the field to troubleshoot any issues that may arise while they are at your resort.  The IP that should be whitelisted for SOTI MobiControl is: **54.164.158.188**
{% endhint %}

## **Steps to Connect-**

1.  From the device lockdown screen (the main screen that opens up when the scanner is turned on), select the 'Settings' application:

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043346237450/original/Cread_gP2cp9xRqXLgD_pIXDqwGi0uqWFg.png?1654531798)

2\.  Select WIFI:

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043346237680/original/Q2-r68z_1Ym0D_qINh3Ut5tbUcybliNBGw.png?1654531827)

3\.  Ensure WIFI is turned on and click 'Scan' at the bottom of the screen if the network you are looking for does not initially appear in the list of available networks:

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043346238152/original/Fu9-gp5vNpEn3-NHaKVosmqzz4uzzB13OA.png?1654531894)

4\.  Click on the desired network from the list and enter the password (if required) for the network.  Once the turquoise 'connected' appears below the network name, the scanner is all set up.  To navigate back to the main lockdown screen, click the circle button below the home screen.


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