# Login & Password Reset

{% embed url="<https://youtu.be/WMsJLR_NPw0>" %}

### Password Reset

* If you try to log in and get an error saying username or password is incorrect, you can use the **Forgot your Password** link above the login button to reset your password. &#x20;
* flaik will ask you to enter your email address. This address needs to be the one associated to your flaik account. Click send, complete the verification, and a confirmation should appear.&#x20;

{% hint style="warning" %}
Don't forget you need an flaik email invite to access flaik for the first time this season.

&#x20;Don't worry if you don't see it,  go to the [Email Troubleshooting Guide ](https://knowledgebase.flaik.com/flaik-knowledge-base/for-instructors/email-troubleshooting)to find out where it went!

If you have already logged in this season but forget which email/username you used, please reach out to your admin team your resort or use the help button in the upper right to contact flaik support at resortsupport\@flaikcom
{% endhint %}

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2FcLYCt3SimfaG6Ead3Wns%2FKapture%202023-05-08%20at%2020.59.39.gif?alt=media&#x26;token=c8af879a-c814-4a92-91db-c2dca32c9c23" alt=""><figcaption></figcaption></figure>


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