> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/for-instructors/my-bookings/booking-offer-statuses.md).

# Booking offer statuses

Bookings flow through multiple states based on the outcome of everyone involved. Here are descriptions of each status.

## Booking confirmed

These lessons are paid, approved, and on your schedule.

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2FrJaxdKnNmtPNO2vR1VZa%2Fimage.png?alt=media&amp;token=8d170f8c-ed92-4867-abc8-51e4c4efe081" alt=""><figcaption></figcaption></figure>

## Awaiting guest

This booking offer and subsequent lessons have been sent to your guest, but have not been paid for and are considered tentative.

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2FCmeFJENuDbgvSrvNI1gd%2Fimage.png?alt=media&amp;token=3c95e74d-a992-4566-b11c-acae7ae4aeeb" alt=""><figcaption></figcaption></figure>

## Awaiting supervisor approval

This booking offer and at least one of the lessons within require Supervisor review. This booking offer has been sent to your Supervisor. The lessons are considered tentative and on your schedule, but will be in conflict with your existing schedule until your Supervisor reviews.

If your Supervisor approves this booking, the status would change to "Awaiting guest", and then your guest will be sent the booking offer to confirm and pay.&#x20;

If your Supervisor rejects this booking, the status will change to "Offer declined", your booking will be cancelled, and the tentative lessons removed from your schedule.

## Offer cancelled

This booking offer and subsequent lessons have been cancelled by yourself or a Supervisor, the tentative lessons will have been removed.

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2FtU47E9WhtiEd6P7iwZ7I%2Fimage.png?alt=media&amp;token=f998df91-4c31-4e25-868e-9cf6043b34eb" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Bookings may only be cancelled BEFORE your guest has confirmed and paid for the booking. If a change or return must take place, this would be handled in your resort POS by the Snow Sports sales desk staff.
{% endhint %}

## Offer declined

This booking offer and associated lessons have been rejected by the guest. The tentative lessons will have been removed.

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2FkWjBafbHTCuNuSb5hdP4%2Fimage.png?alt=media&amp;token=39f235a0-b09c-4e14-a41e-171131b09321" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Follow up with your Guest to see why this booking offer did not meet their expectations.
{% endhint %}

## Offer expired

This booking offer has expired because your guest or supervisor was not able to review in within the time limit, and the tentative lesson(s) will have been removed.

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2F5q0Y0zN7j27e5IBpovIW%2Fimage.png?alt=media&amp;token=97f07a7d-a0a8-422a-b473-77659c7a29ee" alt=""><figcaption></figcaption></figure>


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