Booking offer statuses
Bookings flow through multiple states based on the outcome of everyone involved. To explain a bit more, here are descriptions of each status.
Booking confirmed
These lessons are paid, approved, and on your schedule.
Awaiting guest
This booking offer and subsequent lessons have been sent to your guest, but have not been paid for and are considered tentative.
Awaiting supervisor approval
This booking offer and at least one of the lessons within require Supervisor review. This booking offer has been sent to your Supervisor. The lessons are considered tentative and on your schedule, but will be in conflict with your existing schedule until your Supervisor reviews.
If your Supervisor approves this booking, the status would change to "Awaiting guest", and then your guest will be sent the booking offer to confirm and pay.
If your Supervisor rejects this booking, the status will change to "Offer declined", your booking will be cancelled, and the tentative lessons removed from your schedule.
Offer cancelled
This booking offer and subsequent lessons have been cancelled by yourself or a Supervisor, the tentative lessons will have been removed.
Bookings may only be cancelled BEFORE your guest has confirmed and paid for the booking. If a change or return must take place, this would be handled in your resort POS by the Snow sports Desk Staff.
Offer declined
This booking offer and subsequent lessons have been rejected by Guest, the tentative lessons will have been removed.
Offer expired
This booking offer has expired because your Guest or Supervisor was not able to review in a reasonable amount of time, the tentative lessons will have been removed.
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