Guest pickup

The Pickup tab in My Classes gives you the ability to keep track of who picked a child up and when. If your school enables it, the Pickup tab will also let you verify the identify of a guest via a security code.

To find the Pickup tab, simply open up one of your classes in the My Classes page. If you've got permission to view Class Management (typically supervisors and above,) you can view the Pickup tab for any class.

The Pickup tab outlines how many guests have not yet been signed out. For those that have, you'll find details on when they were signed out and the staff member at your school who recorded the pickup.

To record a pickup, simply tap on a guest, and the page will take you through the flow of signing them out.

Keep reading to see each step of recording a pickup.

Signing a child out

To sign a child out, tap on their name in the Pickup tab and follow the steps presented to you. There are up to three steps to complete, depending on how your school has set this feature up:

1. Relationship to the person picking the child up.

2. Initials of the person picking the child up.

3. Security code to pick up the child.

Let's run through each of these steps.

1. Relationship to the person picking the child up

If configured by your resort, you will be prompted to specify the relationship of the person picking up the child.

There are seven predefined relationships displayed. If the one you want doesn't exist, tap Other and a text box will appear. Use the text box to type in the relationship this person has with the child.

2. Initials of person picking up the child

The next step in the Pickup flow will be recording the initials of the person picking up. Use the text box on screen to type in their first and last initial.

3. Security code

The last step in this flow will be the security code. In this step, ask the person picking up the guest to provide the security code - this one is a simple yes or no prompt:

In the event this person doesn't know the security code, you will not be able to sign out the guest. At this point, please follow your resort's process for dealing with incorrect or not known security codes.

If the person does know the security code, tap Yes, they know the code. That's the final step in Pickup. Give everything a once-over and, once you have finished, tap Confirm to save the details.

To review who picked up a child, open up the Pickup tab and tap on their name. The tile will expand and you'll see the information associated to the pickup: