Programs - Selling & Configuration

In order to have your multi-week programs work to the their best in flaik, it's important to follow these steps in your POS for setting up and selling these products.

Sales Process

Overview

• Best Practice: the product date in your POS should be set to match the first program date.

• Minimum Requirement: in order for a lesson product to sync from your POS to flaik, the product date must fall between the Season Start Date and Season End Date fields as set in flaik.

  • To confirm the season dates used in flaik, go to Settings > General Settings > Season Dates.

  • For more information, visit season dates configuration.

• Whichever date is used, the participants will appear in flaik in Scheduling on that date (if the date is in the season date range from above). Examples:

  • A program starting Jan. 8th is sold for Jan. 1st, all the program participants will appear in Scheduling on Jan. 1st plus all dates added to the flaik task. This will result in a large quantity of participants appearing on a non-lesson day, something to strive to avoid have happen.

  • A program starting Jan. 8th is sold for April of the previous season. As this is outside the season dates set in flaik, these lesson participants won’t sync into flaik.

• As a result, it is best to sell the product in the POS for the program start date.

Product Configuration

• The most important factor in determining how many products for programs will be required is the number of tasks that will be needed in flaik and mapping the POS products to the flaik tasks.

• Create a unique product for each unique set of start dates.

• eg if you have a 6 week program starting in January and another starting in late February, they each need to be separate product headers for mapping purposes.

Ability Levels

Resorts often want to use a different ability level scale for programs, but it's important to remember that the levels need to be able to map to your existing ability level scale in order for Class Management, Report Cards, and other functionality to work.

Additional Information

Check out the main Knowledge Base article on multi-week programs to see more details on what configuration is required in flaik.