> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp.md). # RTP Integration - [1. Essential flaik-related RTP Recommendations & Best Practices](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/1.-essential-flaik-related-rtp-recommendations-and-best-practices.md) - [Introduction](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/1.-essential-flaik-related-rtp-recommendations-and-best-practices/introduction.md) - [Product Components](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/1.-essential-flaik-related-rtp-recommendations-and-best-practices/product-components.md) - [Product Headers](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/1.-essential-flaik-related-rtp-recommendations-and-best-practices/product-headers.md) - [Private Lessons](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/1.-essential-flaik-related-rtp-recommendations-and-best-practices/private-lessons.md) - [RTP - Private Lesson Additional Guests](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/1.-essential-flaik-related-rtp-recommendations-and-best-practices/rtp-private-lesson-additional-guests.md) - [RTP - Programs - Selling & Configuration](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/1.-essential-flaik-related-rtp-recommendations-and-best-practices/rtp-programs-selling-and-configuration.md): In order to have your multi-week programs work to the their best in flaik, it's important to follow these steps in RTP for setting up and selling these products. - [RTP Instructor Activities and flaik Shifts & Tasks](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/1.-essential-flaik-related-rtp-recommendations-and-best-practices/instructor-activities-and-flaik-shifts-and-tasks.md): Tips for ensuring your Instructor Activities in RTP and your flaik Shifts & Tasks are set up correctly - [RTP - Cancelling, Refunding, & Returning lessons](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/1.-essential-flaik-related-rtp-recommendations-and-best-practices/rtp-cancelling-refunding-and-returning-lessons.md) - [2. Optional flaik-related RTP Recommendations & Best Practices](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/2.-optional-flaik-related-rtp-recommendations-and-best-practices.md) - [Schedule Sync](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/2.-optional-flaik-related-rtp-recommendations-and-best-practices/schedule-sync.md) - [RTP - Updating Instructor Profiles & Creating Supervisors](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/2.-optional-flaik-related-rtp-recommendations-and-best-practices/schedule-sync/updating-instructor-profiles-in-rtp.md): Tips for setting up instructor profiles in RTP so that they can be successfully synced with their profiles in flaik - [Staff ID <> RTP IP Code](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/2.-optional-flaik-related-rtp-recommendations-and-best-practices/schedule-sync/staff-id-less-than-greater-than-rtp-ip-code.md) - [Bookings](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/2.-optional-flaik-related-rtp-recommendations-and-best-practices/bookings.md) - [Product Components - Optional Recommendations](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/2.-optional-flaik-related-rtp-recommendations-and-best-practices/product-components-optional-recommendations.md) - [Product Headers - Optional Recommendations](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/2.-optional-flaik-related-rtp-recommendations-and-best-practices/product-headers-optional-recommendations.md) - [Inntopia & Privates - Configuration Guide](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/2.-optional-flaik-related-rtp-recommendations-and-best-practices/inntopia-and-privates-configuration-guide.md): A guide for the additional steps required to sell private lessons in Inntopia as compared to selling directly in RTP or via Aspenware. - [3. non-flaik-related RTP Configuration](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/3.-non-flaik-related-rtp-configuration.md) - [Inventory Pool Configuration](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/3.-non-flaik-related-rtp-configuration/inventory-pool-configuration.md): Tips for ensuring that your inventory pools have been configured without any unintended consequences. - [Order Import Service](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/3.-non-flaik-related-rtp-configuration/order-import-service.md): A user guide to implement the RTP functionality which allows resorts to upload group sales orders into the system instead of entering them manually. - [RTP Security Recommendations](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/3.-non-flaik-related-rtp-configuration/rtp-security-recommendations.md) - [Security - Aspenware, Inventory Pools, & Other Config Concerns](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/3.-non-flaik-related-rtp-configuration/rtp-security-recommendations/security-aspenware-inventory-pools-and-other-config-concerns.md): For resorts running Aspenware, there are security level factors to consider - [RTP - Sales Transaction & Order Processing](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/3.-non-flaik-related-rtp-configuration/rtp-sales-transaction-and-order-processing.md) - [4. RTP-specific flaik functionality](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/4.-rtp-specific-flaik-functionality.md) - [RTP - Fields for Group Lessons](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/4.-rtp-specific-flaik-functionality/rtp-or-fields-for-group-lessons.md) - [RTP - Fields for Private Lessons](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/4.-rtp-specific-flaik-functionality/rtp-available-fields-for-private-lessons.md) - [Feature - Track Lesson Usage](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/4.-rtp-specific-flaik-functionality/feature-track-lesson-usage.md): Lesson Decrement feature - [flaik -> RTP Employee Config Interface](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/4.-rtp-specific-flaik-functionality/flaik-greater-than-rtp-employee-config-interface.md) - [Known Issues](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/4.-rtp-specific-flaik-functionality/known-issues.md) - [Open Private Lesson Order Fails](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/4.-rtp-specific-flaik-functionality/known-issues/open-private-lesson-order-fails.md): 'Line item 1: The private lesson for \[name] on \[date] has been modified outside of the order. Please retrieve the order' - [RTP Troubleshooting](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/rtp-troubleshooting.md) - [RTP - Lesson not Showing in flaik](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/rtp-troubleshooting/rtp-lesson-not-showing-in-flaik.md): Do you have a sale that is not showing in the flaik Scheduling page? Follow these steps to help resolve. - [RTP - Submitting Screenshots tips](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/rtp-troubleshooting/rtp-submitting-screenshots-tips.md): Some helpful tips for submitting screenshots for support with products that aren't syncing, customers not in sales fetch, etc - [Returns, Refunds, & Cancellations and their impact on flaik](https://knowledgebase.flaik.com/flaik-knowledge-base/for-it-specialists/1.-resort-pos-integration/rtp/rtp-troubleshooting/returns-refunds-and-cancellations-and-their-impact-on-flaik.md): If an RTP user modifies a lesson product by performing a Return, a Refund, or a Cancellation it can have an impact on instructor pay and inventory pools --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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