Siriusware Integration FAQs

Here you can find some answers to frequently asked questions about Siriusware Integrations with flaik.

Why are Siriusware Cancellation/Refund Order IDs different?

When Siriusware refunds an order, the refund order ID will always differ from the original order ID. Siriusware recalls the sale and issues a refund, creating a new order. Cancellations should show as canceled correctly in the flaik sales fetch.

How does Siriusware Modifier Mapping work?

On the POS lesson modifiers page, string values from Siriusware items (e.g., "0900", "3HR") can be uploaded and mapped to attributes in flaik. This functionality is limited to items only, and it cannot be used for departments or categories.