Ability Levels & Disciplines

Are you interested in how flaik determines which ability level to display when a guest has multiple levels from different disciplines and/or they have differing ability levels in the POS and from report cards?

Summary

• The discipline is chosen first.

• Within that discipline, a staff-verified level is shown if it exists;

• Otherwise the point-of-sale level is used.

Details

How a guest's ability level is chosen for display

When a guest has multiple recorded ability levels — across different disciplines (e.g. ski vs. snowboard) and from different sources (verified by staff vs. set at point-of-sale) — the system follows a clear order to decide which single level to show.

Step 1: Which discipline?

• If the screen in flaik is tied to a specific discipline (for example, a lesson task that is a ski lesson), the system shows the guest's level for that discipline.

• It does not pull in a level from a different discipline.

If no discipline is specified (for example, a general guest summary), the system picks one for you:

• It prefers a discipline where the guest has a verified level.

• Among the options, it picks the one with the highest ability level.

Step 2: Verified or point-of-sale? Once the discipline is decided, within that discipline:

• If a verified level exists, that is shown (and gets the "verified" badge).

• If there is no verified level, the point-of-sale (POS) level is shown as a fallback.

What this means in practice

• Verified does not override discipline. If you're looking at a ski task and the guest only has a verified snowboard level, you'll see their ski level (verified or POS) — not the snowboard one.

• Verified beats POS — but only within the same discipline. A verified ski level wins over a POS ski level. It does not win over a different discipline's level.

• The verified badge only appears when the level actually being shown is the verified one.

• Cross-discipline preference for verified only kicks in on screens that don't specify a discipline — therefore, a discipline with a verified level is favoured over one with only a POS level.