> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/for-sups-managers/guest-profiles.md). # Guest Profiles The guest profile is a full, tabbed profile page that brings everything about a guest into one place: their contact details, medical flags, ability levels, notes, lesson history, and bookings. {% hint style="info" %} How the guest profile works — opening it and what's on each tab — is covered in the For Instructors → Guest Profiles guide. This page covers what supervisors and managers can do on top of that. {% endhint %} ### What supervisors and managers can do * **See every guest.** With All Guests access you can open any guest's profile — not only the guests in your own classes and lessons. * **Edit guest details.** With the right permissions you can add and update the guest's preferred contact and emergency details, verified ability levels, and notes. * **See the guest's bookings.** The Bookings tab lists every booking offer the guest has received. This tab is available at resorts with flaik Bookings enabled. * **See what's changed.** The Change history tab shows a log of changes made to the guest's profile. Your exact access is set per permission tier — see Guest Profile Permissions. > Image placeholder — a guest profile showing the Bookings and Change history tabs ### Where else you can open it As well as the ways instructors open a profile (My Classes, My Schedule, Lineups, and Search), supervisors and managers can open one from: * **Class Management** — click a guest in any class. * **Scheduling** — open the guest from a private or pre-assigned lesson. * **Bookings** — click the purchasing or lesson guest. * **A guest's details** — use the View full profile link when adding or editing a guest. ### Where pickup happens The guest profile is a place to view and manage a guest's information. Guest pickup and sign-out happens in the Pickup tab in My Classes, and in Class Management. See your Guest Pickup settings for what's collected at sign-out. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://knowledgebase.flaik.com/flaik-knowledge-base/for-sups-managers/guest-profiles.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.