September 8 - Staff Profile & Staff Management

We've been busy improving the website, and we'd like to share some of the awesome changes with you. In this email, we'll share some of the highlights relating to Staff Profiles and Staff Management.

We want to keep these updates concise, so we will be sending more emails in this series to outline what changes we've made in Hiring, Availability, Scheduling, Class Management, Navigation, Reporting and Admin Settings. Stay tuned for another one in the next few days.

Change Log:

Staff Profile

• General Tab- To provide a more inclusive profile we’ve added the following fields:

  • Gender Identity field (drop down)

  • Gender Pronouns (text field)

• General Tab - has been restructured to display important instructor attributes more easily.

• General Tab - Added fields for max teachable alpine, max teachable adaptive, max teachable nordic, max teachable snowboard.

• General Tab - Added in a Primary Discipline to complement “Teachable Disciplines” field.

  • NOTE: ACTION REQUIRED Primary Discipline is now the required field when creating new profiles. For profiles already in the system that only had one teachable discipline, we have transferred that to primary discipline as well. For profiles with multiple teachable disciplines, you will be prompted to fill in the primary discipline for those staff members when bulk updating or navigating to their profile.

• Certifications- Comprehensive list was added that is association specific. Certifications that were already in the system, will be updated to the corresponding PSIA-AASI certification.

• Staff Tags - Similar to Staff Groups, you can now add Staff Tags to further organize your staff based on the attributes they have. These are customizable and filterable so you can identify staff who are "good with kids" or "racing background" for example. Customize the options in Admin Settings.

• New "View Message History" button in the right hand menu will allow you to view all messages sent to a staff member in the past and the user who sent them.

• Teaching tab - now includes promoters, passives and detractor counts for NPS (Also visible to instructors in their profile).

• Staff and Candidate profiles - now include panels for each season there are job offers or employment records.

Staff Management

• When creating staff profiles, if a permission tier is not selected, then the profile will be assigned the default permission tier of "Instructor".

• ‘Manage certifications’ contextual action has been added to the right panel to add and remove certs in bulk.

• Archive - date of archive now appears in the archived person’s profile.

• Table editor - Added the ability to bulk update teaching disciplines, rehire recommendation and languages.

• Column selector - Added the ability to select languages as a column in the column selector.

Admin Tips:

• If you'd like your instructors to be able to update their Gender Identity & Pronouns themselves, then make sure the permission option for "Can edit the information on the General tab of their profile" is selected for the Instructor permission tier.

• We've rearranged the Knowledge Base to make it easier to find things based on your role or time of the year. There are now the following sections:

  • Instructor Resources

  • In Season Supervisor & Admin Resources

  • Pre Season & Admin Settings Resources

Coming Soon:

• More update emails

• API update

• Restructuring of Admin Settings

• Webinar series

If you have any questions, or would like more information about anything described here, please contact our Customer Success team by replying to this email or clicking the link below.

Regards,

- The flaik Team