> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/welcome/changelog/archive.md).

# Archive

## 2025

<details>

<summary>December</summary>

<table data-full-width="true"><thead><tr><th width="147">Dec 17 2025</th><th></th></tr></thead><tbody><tr><td><strong>Launches 🚀</strong></td><td>Global - Verified Ability Level</td></tr><tr><td></td><td>Global - Paid Training Hours</td></tr><tr><td><strong>Fixes</strong></td><td>Settings - Bookings - Lessons for sale page does not show entire list of products</td></tr><tr><td></td><td>Settings - Bookings- oops error after making changes to settings, associated asana task</td></tr><tr><td></td><td>Lineups - task description is cut off despite enough width to display name</td></tr><tr><td></td><td>Global - Oops error message before page redirect for unauthorized user</td></tr><tr><td></td><td>Scheduling - Task Panel - ability level not appearing correctly. Fixed with verified ability level launch</td></tr><tr><td><strong>Updates</strong></td><td>Sales Processor - Resort-specific change to group lesson processing (experimental)</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 16 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Payroll Export/Timesheets - Handling partial or no payments when paid training budget impacts timesheet entries</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 14 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Classes &#x26; My Schedule - Resolves issue where instructors unable to view guest details</td></tr><tr><td></td><td>Scheduling (Task view) - Restores scroll-to functionality in Private Focus Mode</td></tr><tr><td></td><td>My Classes (Desktop) - Resolves Oops! error when viewing My Classes on desktop</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 14 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Classes &#x26; My Schedule - Resolves issue where instructors unable to view guest details</td></tr><tr><td></td><td>Scheduling (Task view) - Restores scroll-to functionality in Private Focus Mode</td></tr><tr><td></td><td>My Classes (Desktop) - Resolves Oops! error when viewing My Classes on desktop</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 12 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Bookings - When booking offers are transacted or cancelled, ensures the time is stored in local time rather than UTC</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 10 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Global search - Moving "Scroll-to" functionality out of global search and into a page-specific search bar (displayed in top right corner)</td></tr><tr><td><strong>Updates</strong></td><td>Resort-specific payroll export - Adding header row wages export</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 09 2025</th><th></th></tr></thead><tbody><tr><td><strong>Launches 🚀</strong></td><td>Global search - a new search bar that instantly surfaces what's important with smart sorting and at-a-glance details. Plus, you can now find guests with it! <a href="/flaik-knowledge-base/for-sups-managers/site-navigation/global-search.md"><strong>See more here</strong></a></td></tr><tr><td><strong>Updates</strong></td><td>Scanners - Handling an edge case where ability level is required, but discipline in the task config is blank (discipline is required to display ability levels to user) </td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 07 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Masquerade (flaik staff only) - Update to better display staff profiles that use default permission tier</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 04 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Resort-specific payroll export - fixing issue with 12 hour format to 24 hour format</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 03 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Sales Processing - Update to the sales processor to resolve issue with multi-day series on versions of the POS Integration API that are older than version 2.5</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 02 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Mobile - My Schedule - Resolves issue where tapping on the name of the training clinic leader causes an Oops! error</td></tr><tr><td></td><td>My Bookings - Removing a rule that, when creating a booking for guests under 18, prevented users from typing in the alternative email address if it matched the head-of-household email</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Dec 01 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Reporting - Daily Hill report not honoring employees currently displayed on the screen when they don't have any assigned tasks</td></tr></tbody></table>

</details>

<details>

<summary>November</summary>

<table data-full-width="true"><thead><tr><th width="147">Nov 27 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Mountain View - Unable to view live location view tag finder and missing tags</td></tr><tr><td></td><td>Scheduling (Private Focus Mode) - Resolves issue where user is unable to save changes to ability level dropdown unless other dropdowns are interacted with</td></tr><tr><td></td><td>Staff Management - Resolves issue where, when user removes columns from template, the bulk update tool will clear values from remaining adjacent columns</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Nov 27 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Mountain View - Unable to view live location view tag finder and missing tags</td></tr><tr><td></td><td>Scheduling (Private Focus Mode) - Resolves issue where user is unable to save changes to ability level dropdown unless other dropdowns are interacted with</td></tr><tr><td></td><td>Staff Management - Resolves issue where, when user removes columns from template, the bulk update tool will clear values from remaining adjacent columns</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Nov 26 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Mountain View - Resolves issue where GPS and comms age time not displaying correctly, always showing as "0 seconds" after refreshing page</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Nov 16 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>flaik Tags - Resolves issue where Mountain View and Relive Your Lesson were unable to display GPS data for resorts with geofences configured</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Nov 13 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Resort-specific updates for Bookings GL export</td></tr><tr><td></td><td>New resort-specific payroll export file (Checkwriters)</td></tr><tr><td></td><td>New resort-specific payroll export file (Kronos/UKG)</td></tr><tr><td><strong>Fixes</strong></td><td>My Profile - Resolves "500" error when users open profile picture editor and no photo has been uploaded before</td></tr><tr><td></td><td>Bookings - Resolves issue where contextual action buttons would disappear after scrolling</td></tr><tr><td></td><td>Class Management - Ensures "<mark style="color:red;">+</mark>" icon is displayed when special condition exists</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Nov 06 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Availability - Resolves issue where "available staff" column would report all available staff instead of just the staff associated to the calendar</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Nov 05 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Reporting - Ensures the "Scheduling - Private lesson guests" report includes notes from POS</td></tr><tr><td></td><td>My Profile - Ensures the correct profile photo appears in the editor when uploading/cropping  </td></tr></tbody></table>

</details>

<details>

<summary>October</summary>

<table data-full-width="true"><thead><tr><th width="147">Oct 14 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Global - Moving three internal GET requests to flaik Core API for performance improvements when browser fetches resort details and employee details</td></tr></tbody></table>

</details>

<details>

<summary>September</summary>

<table data-full-width="true"><thead><tr><th width="147">Sep 26 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Scheduling - filtering by availability responses not working correctly</td></tr><tr><td></td><td>Availability - "Available staff" counter in Calendar config not showing number of responses</td></tr><tr><td></td><td>Availability - Edits or creation of calendars and groups do not appear until after a refresh</td></tr><tr><td></td><td>Availability - After creating a group, the option to add staff members is greyed out</td></tr><tr><td></td><td>Availability - "x staff to be assigned to availability group" doesn't highlight the staff who haven't been assigned to an availability group in the subsequent screen</td></tr><tr><td></td><td>Availability - Yellow banner prompting user to attach staff to group does not appear until after you remove staff, counter incorrect</td></tr><tr><td></td><td>Availability - Adding safe guards in place to prevent day types which are associated to availability groups rules being deleted causing availability calendars and groups to not display in setup</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Sep 25 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Sales Processing - Siriusware integration - Update to logic for handling modifiers</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Sep 24 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Performance - Migration of internal components from legacy API to flaik Core API</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Sep 21 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Classes and Class Management (Mobile) - Resolves "Oops!" error when trying to access report cards</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Sep 18 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Bookings - Resort-specific report update </td></tr><tr><td><strong>Fixes</strong></td><td>Hiring - Ensures hiring notes always appear after saving</td></tr><tr><td></td><td>Availability - Resolves issue where instructors were unable to submit RDOs when submitting response on mobile</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Sep 17 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Bookings - Reporting - the flaik sales report now has the ability to specify date ranges</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Sep 16 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Bookings - Edit bookings - Announcement pop-up added in My Bookings</td></tr><tr><td><strong>Fixes</strong></td><td>Booking - General Ledger report - Resolves resort-specific error</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Sep 15 2025</th><th></th></tr></thead><tbody><tr><td><strong>Launches 🚀</strong></td><td>Bookings - Edit bookings - Added the ability to edit booking offers after they have been sent to customers</td></tr><tr><td></td><td>Bookings - New guests - the ability to create guest that instructors haven't taught before in order to send them a booking offer (<strong>disabled by default</strong> - please contact <a href="/flaik-knowledge-base/welcome/readme/meet-our-team.md">flaik Support</a> if you would like this functionality)</td></tr><tr><td><strong>Updates</strong></td><td>Bookings - Supervisor approval - Added ability to request instructors make a change to the booking offer before it is approved</td></tr><tr><td></td><td>Bookings - Added support for Freedom Pay integration</td></tr><tr><td></td><td>Bookings - Booking progress - Provides more details to users on completed and upcoming steps for the booking</td></tr><tr><td></td><td>Bookings - General Ledger now has the ability to specify date ranges.</td></tr><tr><td><strong>Fixes</strong></td><td>Global - Oops error page now includes fields for resort staff to fill out important details related to their issue</td></tr><tr><td></td><td>My Schedule and Scheduling (Mobile) - Resolves issue where a disabled task caused an Oops error when attempting to view schedule</td></tr><tr><td></td><td>My Classes - Resolves issue where Pickup and Report Cards tabs appeared greyed out even when the feature was available</td></tr><tr><td></td><td>Scheduling - Notes - Resolves text wrapping issue with long notes</td></tr></tbody></table>

</details>

<details>

<summary>August</summary>

<table data-full-width="true"><thead><tr><th width="147">Aug 20 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Bookings - Instructor experience - The tooltip for additional guest charges will now be hidden automatically if resort has not configured additional guest products</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Aug 7 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Bookings - Resolves issue where taxes calculated incorrectly for resorts with lessons that do not have inclusive tax in product pricing</td></tr><tr><td><strong>Updates</strong></td><td>Scheduling - Task view - <a href="/flaik-knowledge-base/for-sups-managers/scheduling/scheduling/new-and-improved-tasks-panel.md"><strong>New tasks panel</strong></a> now enabled for all resorts</td></tr></tbody></table>

</details>

<details>

<summary>July</summary>

<table data-full-width="true"><thead><tr><th width="147">Jul 29 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Reporting - Resolves issue where Training Participation report would round the duration column to the nearest hour, which resulted in 0 for training clinics less than 60 minutes in duration</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jul 11 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td><p>Reporting - adding special condition and emergency contact details to the following reports:</p><ul><li>Class Management: Classes</li><li>Scheduling: Group lesson guests</li><li>Scheduling: Private lesson guests</li><li>Scheduling: Program lesson guests</li></ul></td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jul 07 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Classes - When adding a guest, this fix ensures classes <em>without</em> instructors are also referenced when determining if guests are in existing classes so that the guest is transferred out of the existing class accordingly</td></tr><tr><td></td><td>Bookings - Resolves issue where booking offers that are pending supervisor approval do not appear in Scheduling Instructor view</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jul 03 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Classes - Ensures Tag ID for instructors is copied over when they are transferred out of an existing class</td></tr><tr><td><strong>Updates</strong></td><td>Bookings - Additional capability for attaching additional guests to booking offers</td></tr><tr><td></td><td>Training - All 12 months of the year are now available when creating clinics</td></tr></tbody></table>

</details>

<details>

<summary>June</summary>

<table data-full-width="true"><thead><tr><th width="147">Jun 26 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Classes (Mobile) - Ensures that, when adding a guest to a class that is in another class at the same time, the guests are transferred out of the existing class to avoid creating duplicate instances of the guest</td></tr><tr><td></td><td>Class Management &#x26; My Classes (Mobile) - Resolves issue where guest search does not return results when navigating between tabs</td></tr><tr><td></td><td>Bookings (Admin Settings - Lessons for sale) - Honoring the additional guest resort product which is specified outside of the user interface currently</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jun 25 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Timekeeping - Better handling for situations when there are multiple scheduled tasks and classes generating Timesheet entries with the same start time</td></tr><tr><td></td><td>Scheduling (Instructor view) - Resolves issue where selecting "Got it!" on new task panel announcement leads to blank page</td></tr><tr><td></td><td>Scheduling (Tasks view) - Ensures Task panel displays all sale and task tallies correctly</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jun 24 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Timekeeping - Ensuring that changes made to private lesson type (assigned or request) from Scheduling will flow into Class Management and Timekeeping accordingly</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jun 20 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Sales Processing - Staggering the daily kickoff of sales processing between resort sites to reduce sudden database load</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jun 18 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Availability - Adding ability to scroll list of calendars and groups in Responses tab</td></tr><tr><td></td><td>Availability - Resolves issue where clearing availability response would stall out; response not actually cleared</td></tr><tr><td></td><td>Staff Profile - Resolves error in Training tab when the staff member has no training history</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jun 16 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Global - Resolves issue where POS notes for private lessons not visible in Lineups, My Schedule and Scheduling.</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jun 12 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Evaluations - Adding Payroll ID to PDF copies of evaluations</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jun 11 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Payroll Export - Ability to support Azure Blob upload for payroll export</td></tr><tr><td></td><td>Bookings - Middlelayer and database updates to support additional guests added</td></tr></tbody></table>

</details>

<details>

<summary>May</summary>

<table data-full-width="true"><thead><tr><th width="147">May 27 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Bookings - Resolves issue where users could create booking offers despite task override rules.</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">May 22 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>"Oops!" error - Ensuring the mailto link references the correct support email address.</td></tr><tr><td></td><td>Scheduling (Private Focus Mode) - Ensuring archived staff and staff in the Talent Pool do not appear in the search list for requested instructors, unless they are currently specified as the requested instructor on one of the lessons in the series.</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">May 20 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Scheduling (Private Focus Mode) - Notes not appearing in summary section.</td></tr><tr><td></td><td>Global (mobile) - Resolves issue where, if the user doesn't have Scheduling view permissions, interacting with the search bar would cause an "Oops!" error</td></tr><tr><td></td><td>Booking offers - Ensuring assigned privates do not restrict instructors from sending booking offers.</td></tr><tr><td></td><td>Scheduling (Task view) - Resolves issue where changing requested instructor or ability level causes an error.</td></tr><tr><td></td><td>Mobile (Scheduling and Lineups) - Ensuring the ability level is retained when the task is reassigned.</td></tr><tr><td><strong>Updates</strong></td><td>Global ("Oops!" error) - New and improved error screen that provides a reload button, a link to get in touch with flaik Support, and improved internal reporting to aid with detecting issues proactively.</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">May 08 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Scheduling (Tasks view) - Restoring ability to save/edit/delete private lesson notes.</td></tr><tr><td></td><td>Evaluations - Resolves issue where certain evaluations would throw an "Oops!" error when attempting to view them.</td></tr><tr><td><strong>Updates</strong></td><td>Mobile (Guest Pickup) - Ensuring mobile browsers do not automatically zoom on empty text fields.</td></tr><tr><td></td><td>Timekeeping (Dashboard) - updating "Employee reporting" label to "Timekeeping stats" in the column selector to clarify where the data comes from.</td></tr></tbody></table>

</details>

<details>

<summary>April</summary>

<table data-full-width="true"><thead><tr><th width="147">Apr 28 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Availability - Resolves visual issue after removing person from Availability group. Pop-up alert does not dismiss, person not removed until page refreshed</td></tr><tr><td></td><td>Availability - Resolves Availability requests using the mobile theme spacing on desktop browsers</td></tr><tr><td></td><td>Availability - Toolbar/sign-in link incorrectly appearing when viewing Availability requests on mobile</td></tr><tr><td></td><td>Evaluations - Resolves issue where Assessment items, when left blank, prevented an average score for the eval being calculated</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Apr 24 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Reporting - Handling commas and carriage return issues in the Survey responses report</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Apr 16 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Availability - Date types specified not appearing as selected when editing existing calendars or setting up new Calendars</td></tr><tr><td><strong>Updates</strong></td><td>Reporting - Making the Tasks summary report easier to use in spreadsheet editors</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Apr 15 2025</th><th></th></tr></thead><tbody><tr><td><strong>Launches 🚀</strong></td><td>Scheduling - Task view  - For a series of private lessons, added bulk action to set the entire series (or specific lessons in the series) to request privates</td></tr><tr><td><strong>Fixes</strong></td><td>Availability - Resolves "Oops!" error after submitting response</td></tr><tr><td></td><td>Guest Experience - Ensuring long date displayed in selected language</td></tr><tr><td></td><td>My Classes - Resolves "Oops!" error when viewing class details on mobile</td></tr><tr><td></td><td>Staff profiles - Resolves issue where users encountered an endless loading animation when trying to restore an archived profile</td></tr><tr><td><strong>Updates</strong></td><td>Reporting - Training - Added Participation report (<strong>new!</strong>)</td></tr><tr><td></td><td>Reporting - Scheduled staff - Refined formatting and resolved issue with column headers to make report easier to manipulate in spreadsheet editors</td></tr><tr><td></td><td>Scheduling - Task view - Updated "Private Inventory Report" to be "Private Lesson Guests." Added additional columns for email and POS Ability level</td></tr><tr><td></td><td>Scheduling - Task view - Updated "Group Inventory Report" to be "Group Lesson Guests." Added additional columns for email and POS Ability level</td></tr><tr><td></td><td>Scheduling - Task view - Added "Program Lesson Guests" report (<strong>new!</strong>) to download program lessons for the selected day</td></tr><tr><td></td><td>Reporting - Private lesson guests report now available in Reports page, added support for multiple days</td></tr><tr><td></td><td>Reporting - Group lesson guests report now available in Reports page, added support for multiple days</td></tr><tr><td></td><td>Reporting - Program lesson guests report now available in Reports page, added support for multiple days</td></tr><tr><td></td><td>Scheduling - Task view - Improved page load times by loading Availability data using new framework </td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Apr 2 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Scheduling - Resolves issue where, when unassigning a guest from a task, they would still appear as assigned within the tasks panel</td></tr><tr><td><strong>Updates</strong></td><td>Bookings - Added the ability to handle exclusive and inclusive taxes for bookings based on the pricing and tax information from the resort's POS</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Apr 1 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Schedule (mobile) - Resolves issue where, if a lesson was confirmed via Bookings but subsequently cancelled in the POS, My Schedule would outline that the lesson was still pending and display a conflict with other assigned tasks</td></tr><tr><td></td><td>Bookings - Resolves issue where the supervisor approving a booking offer becomes the requested instructor</td></tr><tr><td></td><td>Scheduling (private focus mode) - Ensuring the requested instructor appears at the top of the list of staff</td></tr><tr><td></td><td>My Classes (Mobile) - Resolves issue where users could not scroll down to view additional guests</td></tr><tr><td><strong>Updates</strong></td><td>Global - Certifications for CASI, CADS, CSIA and PSIC added</td></tr><tr><td></td><td>Class Management (Mobile) - Updated search bar prompt to be clearer. Text now reads, "Find an instructor or guests"</td></tr><tr><td></td><td>My Classes (Mobile) - When disabled, the buttons for Report cards and Pickup will display a tooltip indicating to staff that no action is required</td></tr></tbody></table>

</details>

<details>

<summary>March</summary>

<table data-full-width="true"><thead><tr><th width="147">Mar 18 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Bookings - Resolves "oops!" error due to internal data request having too many parameters</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Mar 14 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Guest Experience - Restricting access to Relive Your Lesson when guests attempt to view data via flaik.com "Sign in/Relive" flow before 5 pm on the day of the lesson. This is to avoid the potential for viewing the location of a tag before the lesson has finished</td></tr><tr><td></td><td>My Bookings - excluding guest profiles being available for instructors to select from if they didn't have an associated POS guest profile, aka they had been manually created in flaik.</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Mar 13 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Blue Banner - Re-enabling the "set up my season" prompt for account holders after fixing underlying issues with new season creation</td></tr><tr><td></td><td>Blue Banner - Re-enabling the "sort your staff" prompt for account holders</td></tr><tr><td></td><td>Timekeeping - Reporting tabs - The custom date picker now shows all dates on the correct days of the week</td></tr><tr><td><strong>Updates</strong></td><td>Reporting - Enabling the "Scanned class details" report for all users with permissions to access Reports, no longer limited to flaik staff only</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Mar 12 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Staff profiles - Resolves issue where users were unable to edit the Employment tab after making changes in the General tab</td></tr><tr><td></td><td>Blue Banner - Temporarily hiding the "sort your staff" banner to avoid issue where users could sort staff prior to a new season being created</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Mar 11 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Class Management - Resolves issue where, if a class contained pass numbers rather than names, users would be unable to search for and find guests using the "Add guest" search bar</td></tr><tr><td></td><td>Scheduling - Private Focus Mode (PFM) - Page no longer goes blank when another user or POS integration makes an update to the scheduling data for the day being viewed</td></tr><tr><td></td><td>Scheduling - Instructor view - The instructor stats panel is now tallying shift types correctly</td></tr><tr><td><strong>Updates</strong></td><td>Scheduling - Instructor view - Shift tallies within the instructor stats panel are now broken up into the different shift type configurations (All day, AM, PM)</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Mar 06 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Admin settings - Usage counter for staff tags and staff groups now ignores deleted records</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Mar 05 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Sales processing - Ensures "flaik Scheduled" shift type applied to instructors who have a private lesson assigned in POS but no On shift on their schedule in flaik</td></tr><tr><td></td><td>Scheduling (mobile) - Ensures staff with "flaik Scheduled" shift type appear in the list of schedules</td></tr></tbody></table>

</details>

<details>

<summary>February</summary>

<table data-full-width="true"><thead><tr><th width="147">Feb 27 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Bookings - Resolves issue where lesson selector would not allow user to scroll</td></tr><tr><td></td><td>Bookings - Pending Supervisor approval tab - "Declined on" and "Reason" columns appearing when "Request received" and "Request due to expire" columns should be displayed instead</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 25 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Guest Experience - Added support for email subject line in French</td></tr><tr><td></td><td>Tag Finder - Added date picker to allow the user to focus in on a specific date of missing tags</td></tr><tr><td><strong>Fixes</strong></td><td>My Timesheets (desktop) - Resolves "invalid date" appearing above a timesheet</td></tr><tr><td></td><td>Global - Ensures crown icon for VIP guests is properly aligned</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 24 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Guest Experience - Added support for email body in French</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 23 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Sales processing - Fixes issue that affected resorts using multi-task mapping for program tasks, ensures correct task is selected based on start date of sale</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 21 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Scheduling/My Schedule (mobile) - Resolves issue where every shift type ran from 8:00 to 8:00</td></tr><tr><td></td><td>Sales processing - Resolves issue where sales processor could be halted when restoring sales</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 20 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Global - Sort By - Ascending points up, Descending points down</td></tr><tr><td></td><td>Scheduling - Instructor view - Search bar input text from "Instructor select" to "Select an instructor" </td></tr><tr><td></td><td>Admin settings - Shift configuration moved into Global product settings, removed from General settings</td></tr><tr><td><strong>Fixes</strong></td><td>Sales processing - Improved conflict-checking logic when private lessons are assigned in POS</td></tr><tr><td></td><td>Sales processing - Ensures conflict is removed when a sale is cancelled and the assigned employee has a conflict</td></tr><tr><td></td><td>Sales processing - Resolves issue where sales processing could be halted when start time or end time adjusted in POS</td></tr><tr><td></td><td>Sales processing - Handling issue associated to certain group lessons being flagged as a new sale when they already existed</td></tr><tr><td></td><td>Sale history - Resolves issue where {{oldValue}} appears instead of the instructor's name in change history</td></tr><tr><td></td><td>Reporting - Date picker now selects the correct month when user interacts with month selector</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 19 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Scheduling - Restoring labels for sort options within "Duplicate across instructors" page </td></tr><tr><td></td><td>Scheduling - Private Lessons - Inactive levels are now hidden, sort order now matches display order in admin settings</td></tr><tr><td></td><td>Scheduling - Task Panel - Ordering non-teaching tasks by start time, all other types of tasks sorted alphabetically</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 13 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Booking - Supervisor Approval is live, turned off by default</td></tr><tr><td><strong>Fixes</strong></td><td>Settings (Incentives) - Resolves issue where the current season incentives were always shown, not the selected season</td></tr><tr><td></td><td>Class Management - Resolves issue where Class Management will return class list for the previously selected date rather than the current day at the resort</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 11 2025</th><th></th></tr></thead><tbody><tr><td><strong>Updates</strong></td><td>Sales Processing - Introduced logic to reprocess program lessons. Logic runs nightly from the hours of 8pm to 7am and will reprocess program lessons across the entire season. This is to account for situations where the POS product mapping is adjusted after programs have already been synced into flaik. <strong>Note:</strong> Requires flaik Resort Service 2.5.x and newer</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 06 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Reporting (Tags not returned) - Ensures associated geofences are always displayed in report</td></tr><tr><td></td><td>Tag Finder - Ensures tags are grouped into different areas: Outside of Resort, On the Mountain, Village Area, In the Resort Area, Tag Return Area</td></tr><tr><td></td><td>Admin Settings - Shift Types - error thrown when there are 0 shift types</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Feb 02 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Scheduling - Private lesson times offset by one our when daylight saving starts, 9th March</td></tr><tr><td></td><td>Lineups - Tablets are unable to scroll in a guest profile, phones scroll as expected</td></tr></tbody></table>

</details>

<details>

<summary>January</summary>

<table data-full-width="true"><thead><tr><th width="147">Jan 29 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Guest Experience - Ensuring report cards are always visible to guests even when the "report card" option is disabled after report card has been sent</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jan 28 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Scheduling (private focus mode) - Resolves issue where the scroll-to feature would miss the intended instructor by 2 rows</td></tr><tr><td></td><td>My Timekeeping (desktop) - Suppressing timesheet entry generation when the user is viewing a previous season</td></tr><tr><td></td><td>Reporting - Resolves issue in date selector where the field would display the day prior to the one selected</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jan 23 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Schedule (desktop) - Resolves "Oops!" error when clicking on the notes within a private lesson</td></tr><tr><td></td><td>Reporting - Preventing "unsaved work" error message from appearing when navigating away from Reporting</td></tr><tr><td></td><td>Reporting - Resolves issue in date selector where the field would display the day prior to the one selected</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jan 21 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>My Bookings - Resolves internal error that could occur when head of household removed from guest profile</td></tr><tr><td></td><td>Staff Management - Added check to ensure employment start date begins before employment end date when using bulk edit action</td></tr><tr><td><strong>Updates</strong></td><td>My Bookings - Added enhanced internal logging to help us improve guest experience in the future</td></tr></tbody></table>

<table data-full-width="true"><thead><tr><th width="147">Jan 17 2025</th><th></th></tr></thead><tbody><tr><td><strong>Fixes</strong></td><td>Mobile (Lineups) - Resolves issue where checkin status of instructors would temporarily disappear after saving</td></tr><tr><td></td><td>Scheduling (private focus mode) - Resolves display issue where pending booking offers in a multi-day series may not have been displayed</td></tr><tr><td></td><td>Mobile (Staff profile) - Resolves issue where profile pictures were not appearing within staff profiles</td></tr><tr><td></td><td>Scheduling (private lesson details) - Resolves guest age showing as "NaN" when date of birth not specified</td></tr><tr><td></td><td>Mobile (My Classes) - Resolves "Oops!" error when tapping on the name of a lesson participant</td></tr><tr><td><strong>Updates</strong></td><td>Evaluations - All active profiles in Staff Management will now be automatically added to an eval process, rather than requiring user to manually add staff</td></tr><tr><td></td><td>My Schedule (desktop) - Added ability to view pending booking offers</td></tr><tr><td></td><td>Global (desktop) - "flaik Sales" changed to "Bookings"</td></tr></tbody></table>

</details>

***

## 2024

<details>

<summary>December</summary>

Saturday, December **28** 2024

**fix:** My Timesheets (Desktop) - Resolves issue with timesheet generation that occurred only when user browsed to a previous season

***

Thursday, December **26** 2024

**fix:** Scanners - Resolves visual issue where disabled scanning mode buttons would still appear in flaik Scanner app

**fix:** Integration (Sales processing) - Added safeguard to prevent issue where sales processing could halt due to additional guest sale

**fix:** Mobile experience - Resolves issue where "Forgot your password?" link leads to "Oops!" error

***

Tuesday, December **24** 2024

**fix:** Integration (Siriusware w/o ski school module) - Resolves issue where private lesson assignment could be unset when other changes from the POS are made

***

Monday, December **23** 2024

**fix:** Scheduling (Global) - Removed "your work is not saved" warning when opening private focus mode

***

Sunday, December **22** 2024

**fix:** Integration (Siriusware w/o ski school module) - Adding safeguard to prevent private lesson unscheduling when sale updated in POS\
**fix:** Integration (Resort specific) - Resolves issue where private lesson start times not processed

***

Friday, December **20** 2024

**fix:** Integration (Scheduling/Programs) - Resolves issue where guests not copied to 2nd date of a program/series\
**fix:** Scheduling (Instructor view) - Resolves issue where private lesson tasks with no guest details can be moved onto a schedule, causing an error\
**fix:** Mobile (Class Management/My Classes) - Restores ability to setup multiple classes per instructor and/or student per day\
**update:** Scheduling (Private focus mode) - Added ability to share a booking offer with the original recipient or specify a different email

***

Monday, December **16** 2024

**fix:** Mobile (Lineups) - Resolves issue where check-in status for guests will hide previously saved checkins\
**fix:** Settings (Shift types) - Resolves "oops" error when opening shift types config

***

Thursday, December **12** 2024

**update:** Mobile (My Classes) - Added program auto-create prompt&#x20;

**update:** Mobile (My Schedule) - Added ability to view tentative lessons when on an off shift or not scheduled

**update:** Guest Experience - French and Spanish languages added. Minor UI improvements made

**update:** Scheduling (Private focus mode) - Layout update to Summary panel to include both POS lesson level and guest level

**update:** Scheduling (New task panel) - Added text to highlight how many sales user can cycle through and the current sale user is viewing in the list

***

Wednesday, December **11** 2024

**fix:** Sales Processing - Resolves issue where private lessons may not have been flagged as a conflict at the time of creation

***

Saturday, December **7** 2024

**update:** Timekeeping (Payroll export) - Resort-specific update

***

Friday, December **6** 2024

**fix:** Sales Processing - Updated delete checking to enable removal of additional sales generated from program dates in the event that program dates are modified/deleted from the task config

**update:** Mobile (My Classes/Class Management) - Add/Editing guests - Ensure guests only appear once in certain guest tab even if they are associated to multiple sales for the day

**update:** Mobile (My Classes/Class Management) - Add/Editing guests - Truncate the selected task name so the initial name is displayed

**update:** Mobile (My Classes/Class Management) - Add guests and Add instructor title sections changed to Instructor and Guests with buttons updated to Add guest and Add instructor

**update:** Added new resort sites to list on flaik.com

***

Thursday, December **5** 2024

**launch:** Mobile (My Classes) - ability to create/edit classes

**launch:** Mobile (Class Management) - ability to create/edit classes

**fix:** Sales Processing (Siriusware w/o ski school module) - Added ability to process additional guests via sale modifier

***

Tuesday, December **2** 2024

**fix:** Employee Stats - Resolves issue where stat calculation could time out

**fix:** Sales Processing - Resort-specific update

**fix:** Sales Processing - Resolves issue where private lessons scheduled in POS would not create conflicts if overlapping task exists

**update:** flaik Sales (Mobile) - Outlining potential conflict in My Schedule tile and potential conflict banner in details

**update:** flaik Sales (Mobile) - Added banner for "Awaiting guest confirmation" and "Awaiting supervisor approval"&#x20;

</details>

***


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://knowledgebase.flaik.com/flaik-knowledge-base/welcome/changelog/archive.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.