# flaikfest

Every fall, ski and ride school leaders from across North America gather to do something the industry rarely makes time for: think strategically, share what's working, and build the operational muscle to run a better school next season.

## **flaikfest '26 is coming**

September 29 – October 1, 2026 · Nita Lake Lodge, Whistler, BC. New this year: the New User Summit — a dedicated onboarding track for teams in their first season with flaik. Check out the event site: [https://flaikfest.flaik.com](https://flaikfest.flaik.com/)

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2FJRjeqviah0tB6S6WHtXS%2Fimage.png?alt=media&#x26;token=2ab7afb4-6fb9-42f0-a022-dff9bb30927a" alt=""><figcaption></figcaption></figure>

{% embed url="<https://flaikfest.flaik.com>" %}

| Year | Location                       | Dates                 |
| ---- | ------------------------------ | --------------------- |
| 2023 | Lafayette, Colorado            | Fall 2023             |
| 2024 | Whistler, BC — Nita Lake Lodge | Sept 24–26, 2024      |
| 2025 | Sunday River, Maine            | Sept 29 – Oct 1, 2025 |
| 2026 | Whistler, BC — Nita Lake Lodge | Sept 29 – Oct 1, 2026 |

***

### flaikfest '25 · Sunday River, Maine

21 speakers. 32 sessions. 3 days. The Directors Summit — a peer-led roundtable for resort leaders — was rated the most valuable session in the event's history. Product discovery workshops filled both times they ran. And for the first time, new resort partners got their own dedicated track: the New Resort Summit — a full onboarding day designed to compress the learning curve and get teams season-ready fast. The après was pretty good too.

**Standout sessions:**

* New Resort Summit — dedicated onboarding day for first-season partners
* Directors Summit — closed-room peer dialogue for resort leaders
* Dollars & Sense: timekeeping, incentives, and payroll setup
* Product discovery — season planning from 1,000 feet
* Product discovery — deep dive into pain, gains and opportunities
* Best practice: instructor availability
* Train the trainer: building seasonal onboarding that sticks
* Hardware: scanning & GPS tracking
* flaik Bookings: real outcomes from resorts already live

> *"The directors summit was eye opening."* — Bridger Bowl

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2Fq5cPFmCETuYCDQ2cGav5%2Fimage.png?alt=media&#x26;token=48b74f45-eb22-4d99-a87c-138d81db7a58" alt=""><figcaption></figcaption></figure>

***

### flaikfest '24 · Whistler, BC — Nita Lake Lodge

Year 2, and the event hit its stride. The Directors Summit debuted as an invite-only roundtable and immediately became the session everyone was talking about — on and off the mountain.

**Standout sessions:**

* Directors Summit — strategic roundtable for resort leaders
* Driving business outcomes with flaik (workshop)
* Year-round mountain sport school operations
* Tools for on-snow: lineups, check-in and guest pickup
* CX, UX and leveling up with product feedback (workshop)
* A better way to book private lessons

> *"It is great to see our suggestions come to reality."* — Tremblant

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2F1atUViaxfMDs7YF5SmhH%2Fimage.png?alt=media&#x26;token=1245b038-919c-40b6-9c42-a847e304d93c" alt=""><figcaption></figcaption></figure>

***

### flaikfest '23 · Lafayette, Colorado

Where it started. A small founding cohort of resort leaders who helped set the edges for what flaikfest would become. High satisfaction, high signal, and a product feedback session that directly influenced the following year's roadmap.

**Standout sessions:**

* Product feedback workshop
* Tech stack and integration deep dives
* Metrics & reporting
* Season setup and configuration best practices

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2FkdJOZsc0NjZRqGbkn1CF%2Fimage.png?alt=media&#x26;token=95b8a5ca-8cc6-4fbc-aa95-2e5629a9756b" alt=""><figcaption></figcaption></figure>

***

### What gets covered

Payroll & timekeeping · Reporting & analytics · Product discovery · Instructor availability · Season planning · Lesson & class management · flaik Bookings · Hardware & scanning · POS integrations · Staff onboarding & adoption · Programs & lineups · Guest management · Pre-season setup · Director leadership roundtables


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