Page 1
flaikfest
Every fall, ski and ride school leaders from across North America gather to do something the industry rarely makes time for: think strategically, share what's working, and build the operational muscle to run a better school next season.
Three days. Real sessions. No bunny slopes.
Why directors keep coming back
Peer-level conversations you can't get anywhere else — the room is full of people with your job title, your headaches, and hard-won experience they're willing to share.
Sessions built from real support data — every agenda is carved from the highest-volume operational challenges of the previous season. If it's costing resorts time, it's on the agenda.
You shape what flaik builds next — product discovery sessions run every year, and attendees see their input reflected in the product. That feedback loop is real.
You leave ready to drop in — not inspired in a vague way. Ready. With checklists, contacts, and a clearer plan for the season ahead.
Who attends
Directors, operations managers, and senior supervisors at ski and ride schools. Decision-makers who are responsible for how their school runs — scheduling, payroll, guest experience, staff performance, and the dozen other things that have to be dialled in before the mountain opens.
Three years of flaikfest
2023
Lafayette, Colorado
Fall 2023
2024
Whistler, BC — Nita Lake Lodge
Sept 24–26, 2024
2025
Sunday River, Maine
Sept 29 – Oct 1, 2025
flaikfest '25 · Sunday River, Maine
21 speakers. 32 sessions. 3 days. The Directors Summit — a peer-led roundtable for resort leaders — was rated the most valuable session in the event's history. Product discovery workshops filled both times they ran. And for the first time, new resort partners got their own dedicated track: the New Resort Summit — a full onboarding day designed to compress the learning curve and get teams season-ready fast. The après was pretty good too.
Sessions:
New Resort Summit — dedicated onboarding day for first-season partners
Directors Summit — closed-room peer dialogue for resort leaders
State of flaik — product direction and roadmap from the CEO
Dollars & Sense: timekeeping, incentives, and payroll setup
Working sessions: Programs and Lineups
Hardware: scanning & GPS tracking
Instructor availability — best practices
Product discovery — season planning from 1,000 feet
Product discovery — deep dive into pain, gains and opportunities
Integrations: Siriusware
Integrations: RTP
Best practice: lesson creation & class management
Train the trainer: building seasonal onboarding that sticks
flaik Bookings: real outcomes from resorts already live
Product discovery — flaik, data & reporting
New features: search & guest management
"The directors summit was eye opening." — Bridger Bowl
"It is great to see our suggestions come to reality." — Tremblant
flaikfest '24 · Whistler, BC — Nita Lake Lodge
Year 2, and the event hit its stride. The Directors Summit debuted as an invite-only roundtable and immediately became the session everyone was talking about — on and off the mountain.
Sessions:
Directors Summit — strategic roundtable for resort leaders
State of flaik
Driving business outcomes with flaik (workshop)
Implementing flaik and driving adoption (panel)
Tools for on-snow: lineups, check-in and guest pickup
Class management tools
Year-round mountain sport school operations (panel)
flaik'ed: how tags help optimize operations for resorts of every size
A better way to book private lessons
flaik Professional Services success stories: how nailing setup helps
CX, UX and leveling up with product feedback (workshop)
Instructor experience (panel)
flaikfest '23 · Lafayette, Colorado
Where it started. A small founding cohort of resort leaders who helped set the edges for what flaikfest would become. High satisfaction, high signal, and a product feedback session that directly influenced the following year's roadmap.
Sessions:
State of flaik & product roadmap
The flaik benchmarking project: creating standards across the industry
Product workshop: pains, gains and priorities
Scanning: class creation, direct to lesson, and decrementation
Guest experience: report cards, surveys, and re-live
Scheduling, inventory & forecasting
Timekeeping deep dive
Early season setup: availability and hiring
Instructor booking deep dive
Networking: ski schools with similar tech stacks
Mobile deep dive: scheduling, class management, supervisor tools
What gets covered
Payroll & timekeeping · Reporting & analytics · Product discovery · Instructor availability · Season planning · Lesson & class management · flaik Bookings · Hardware & scanning · POS integrations · Staff onboarding & adoption · Programs & lineups · Guest management · Pre-season setup · Director leadership roundtables
Last updated
Was this helpful?