> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/welcome/readme/meet-our-customer-success-team.md).

# Meet Our Operations, Support & Success Team

### Feel free to [send us an email](mailto:resortsupport@flaik.com) at <resortsupport@flaik.com> <a href="#get-in-touch" id="get-in-touch"></a>

Alternatively, you can use the Help button in the upper right corner of your flaik website to troubleshoot your issue and contact the support team.&#x20;

**Lieschen Gargano -** *VP, Operations*

Lieschen leads day-to-day operations across the Operations, Support & Services Team. She works closely with team leads to ensure processes are people-centered and well-integrated across functions.

**Stephen Paulin -** *Senior Technical Specialist, Onboarding & QA*

**Pam Evans** *- Senior Business Analyst* \
\
**Nathan Croom** *- Operations Lead*


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