Meet our Product, Design & Customer Experience Team

Emily Plage - SVP, Customer Experience

Emily manages customer experience, feedback loops, and long-term account engagement. She supports scalable CX practices and helps ensure new customers are activated smoothly and successfully across diverse use cases.

Shaya Lambrechtsen - Senior UX/UI Designer

Shaya leads user experience design across the flaik platform. She creates intuitive, efficient interfaces and ensures product designs meet customer needs while supporting internal workflows and long-term product strategy.