> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/welcome/readme/meet-our-professional-services-team.md).

# Meet our Professional Services Team

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2Fv7lZ7TvJO0YetYiTRJ9H%2F11%20-%20flaikfest'24%2C%20flaik%20Professional%20Services.jpg?alt=media&amp;token=b3151818-c3fd-48f6-b042-8554b9c61f4b" alt=""><figcaption></figcaption></figure>

## POS Software/Server/Integration Support&#x20;

#### Have an immediate issue? <a href="#get-in-touch" id="get-in-touch"></a>

Please feel free to create a support ticket by emailing our team at **<rtpsupport@flaik.com>**. \
\
Even if you don't have a POS support contract with us we will always try and help you out.

#### Do you need a support contract or have some project work? <a href="#emily" id="emily"></a>

Please contact our VP of Professional Services, Ben Linsell, to set up a meeting. Or better yet, you can just schedule one on Calendly via this link **-** [**calendly.com/ben-flaik**](https://calendly.com/ben-flaik)


---

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