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  • Welcome
    • Welcome to flaik
      • Meet our Team
    • New Resort Onboarding
    • flaikfest
      • flaikfest'25
        • Getting to flaikfest'25
        • Agenda
        • Conference Links
      • flaikfest'24
        • Agenda
        • Whistler Resource List
        • On Site Info
      • flaikfest'23
    • Changelog
  • flaik Admin Settings Setup
  • For Instructors
    • Invite & Account creation
    • Login & Password Reset
    • Submit your Availability calendar
    • Tour flaik Mobile for Instructors
    • Tour flaik Desktop for Instructors
    • Register for Training
    • My Profile
      • My Profile: Desktop Tour
      • My Profile: Upload Profile Photo
    • My Schedule
      • My Schedule: Mobile Check-in
      • My Schedule: Checking your schedule
    • My Classes
      • See all your classes
      • See class detail
      • Create a class
      • Guest report cards
      • Guest pickup
    • My Bookings
      • View a booking offer
      • Booking offer statuses
      • Create new booking
      • What does my Guest see?
    • My Timesheets: Approve or dispute your timesheet
    • Email Troubleshooting
      • Not Getting Emails - Are You Unsubscribed?
      • Hotmail/MSN/Outlook
      • Yahoo
      • Gmail
    • FAQ
    • Changer la Langue en Français (Canadien)
  • For Sups/Managers
    • Site Navigation
      • Finding Staff using Search
      • Navigating between seasons
    • Filters & Sort
      • Creating, Saving & Sharing Filters
    • Hiring
      • Creating a Job
      • Add Staff to the Talent Pool
      • Attaching a Candidate to a Job
      • Bulk Editing Start and End Dates
      • I can't send my job even though the details are approved
      • Bypassing Hiring/Job Offers
    • Availability
      • Creating a calendar
        • Getting Started
        • Creating Day Types
        • Setting Required Staff & Daily Limits
      • Creating an Availability Group
        • Creating A Group
        • Commitment Rules
        • Availability Waves
        • Email Templates
      • Programs & Availability
      • Mailout
        • Opening Up Availability Groups
        • Adding Staff To A Group
        • Removing staff from a Group
        • Sending Availability Requests
      • Responses
    • Staff Management
      • Staff Management: Profiles
        • Staff Profile: A Walkthrough
      • Staff Management: Overview
        • Staff Management: A Walkthrough
        • Using the Action Panel in Staff Management
        • Promote a Staff Member to Supervisor
        • Sorting & Changing Data Columns in Staff Management
        • Staff Groups & Staff Tags
          • An Introduction
          • Updating Individual Staff
          • Add Multiple Staff to Staff Groups
          • Removing Multiple Staff from Staff Groups
          • Warning
        • Downloading Staff Data via Bulk Update
        • List of Certifications for Staff Upload
      • Staff Management: Invites
        • Reset a Staff Password
      • Staff Management: Archive
        • Archiving Staff
        • Restoring Archived Profiles
    • Training
      • Getting Started with Training
      • Paying Staff for Attending or Leading Training Clinics
      • Staff Can't See Training Clinics
      • Training FAQ
    • POS Sync & Processing Logic
    • Scheduling
      • Scheduling: Shifts
        • Shifts - at a glance
        • Applying Shifts
      • Scheduling: Tasks
        • New-and-improved tasks panel
        • Tasks - at a glance
        • Applying Tasks - the basics
        • Copy, paste, & duplicate tasks
        • Private Focus Mode
        • Updating a private lesson to requested
        • Conflicts
        • Group Pre-Assignment
      • Scheduling: Instructors
        • Instructors view
      • Scheduling: Mobile
        • Scheduling on Mobile
        • Supervisor Checkin on Mobile
        • Instructor Profile on Mobile
        • Filtering on Mobile
    • Lineups
      • Getting started: Lineups demo webinar
      • Lineups - at a glance
      • Private Lineups
      • Group and Program Lineups
      • Guest Profile
      • Guest Check In
      • Instructor Check In
      • Instructor Communication
    • Class Management
      • An Overview of Class Management
      • Report Cards
        • Report Cards Introduction
        • Creating questions for each ability level
        • Completing Report Cards
        • Report Cards FAQ
        • Report Cards Webinar
      • Transferring Guests in Class Management
      • Associating Instructor Profiles
      • Converting a Guest to an Instructor
      • Mobile class management
      • VIP Status
    • Mountain View
      • An Overview of Mountain View
    • Timekeeping
      • Timekeeping overview
    • Evaluations
      • Goals For Evaluations
      • Creating An Evaluation
      • Assigning Evaluators
      • Instructor Metrics Guide
      • Evaluations Webinar
    • Staff Files
    • Dashboards & Reporting
      • Training Dashboard
    • flaik Basics: On Snow Mobile Tools
    • flaik Basics: Scheduling and Private Focus Mode (PFM)
  • For Administrators
    • First season guide
      • Implementation Timeline
      • Quick Ski School Setup
      • Inviting Staff
      • Getting Started with Admin Settings
        • Admin Settings Webinar
      • Availability Webinar
      • Staff Management, Profiles, & Archive
      • Adding Staff in Staff Management
      • Updating Staff via Bulk Update (from an external file or data source)
    • Returning resort review
      • Admin settings (quick check)
      • Hiring & Availability
      • Admin settings (back at it again)
      • Staff Management
      • Scanning
      • POS integration
    • Blue banner - Create upcoming season & sort staff
      • Set up your new season
      • Sort your staff
      • Limited access to the upcoming season?
    • General Settings
      • School Details
      • Season Dates
      • Roles and Permissions
      • Training Coordinator Permissions
    • Product Settings
      • Staff Check In Notice
      • Global Product Settings
        • Employment Types
        • Job Titles
        • Disciplines and Ability Levels Setup
        • Shift Times Configuration
          • Off Shifts
        • Shift Types
        • Scheduling/Inventory Areas
          • Moving Tasks between Categories
        • Tasks Setup
          • Private Tasks
        • Guest Pickup Configuration
      • Staff Management
        • Introduction to Staff Groups & Staff Tags
        • Adding, Editing, or Deleting Staff Groups & Staff Tags
      • Bookings - Overview
        • Bookings - Admin Settings
          • Booking Information for Guests
          • Lessons for Sale
          • Offer Expiration
          • Approval Rules
          • Task-Override Rules
        • Bookings - RTP settings
          • Overview
          • What We Can Sell
          • Unsupported Product Setup Configuration
          • Configuration Steps
      • POS Integration - Product mapping
        • Mapping Permissions
        • Mapping New Items - Add POS Products
        • Specify/Change Mapping of POS Products
        • Mapping Additional Guest Products
        • Mapping FAQ
      • Timekeeping
        • Paid Activity Categories
        • Paid Activities
          • Overview
          • Creating Paid Activities
          • Associating Paid Activities
          • Training Association
          • Unpaid Tasks
      • Training Settings - Clinic Categories, Attendance, Feedback
      • Guest Experience
        • Guest Survey Setup
          • Creating A Guest Survey
          • Adding Guest Surveys for specific tasks
          • Linking Guest Survey feedback to NPS
          • How surveys appear for guests
          • Guest Survey FAQ
        • Report Cards Configuration
      • Scanning Modes
        • Scanning Modes Settings
        • Action Types
      • Payroll Export Settings
        • Payroll Exports Fields Explained
        • Job Codes, Pay Codes, Business Structures Config
      • Incentives
        • Staff Incentives
        • Metric Rules
          • Wage Increase Metric Example
        • Head Count
        • Generate and Approve Metric Rules (Pay Bumps)
        • Updates to Incentives
      • Lineups
        • Lineups Setup
        • Lineups Permissions
      • POS Integration - Sales Uploader
    • Multi-Week Programs
      • Configuration Specifics
      • Programs & Availability Groups
      • Mobile Class Creation
      • Additional Details
    • Evaluations Permissions
  • For Hardware Specialists
    • Scanners
      • Overview
        • TC7x Device Details
          • Zebra TC77HL
          • Zebra TC75x
          • TC7x Status Indicator Icon Chart
          • RFID Antenna Direction - TC75, TC77, and TC78
        • MC33 Device Details
          • Zebra MC3300R
          • Zebra MC3300xR
          • MC33 Status Indicator Icon Chart
      • Getting Started
        • Resort Owned Device Setup
        • TC7x Accessories
        • MC33 Accessories
        • Connecting Scanners to WIFI
        • Display Settings
        • Initial Scanner Testing
      • flaik Scanning Application
        • Navigating the flaik Scanning Application
        • Scanning 101: Scanning a Class (with flaik Tags)
        • Scanning 101: Scanning a Class (No Tags)
        • flaik Scanning & GPS Hardware Webinar
        • 'Check Ticket' Functionality
        • 'Direct to Lesson' Functionality - Lesson Validation While Scanning in Classes
        • Performing a 'Refresh Scanner Config'
      • Troubleshooting
        • Performing a Hard Reset
        • Scanner Is Offline
        • Troubleshooting a Battery Issue (MC33)
        • Troubleshooting a Battery Issue (TC7x)
        • Navigating Between 'User Mode' and 'Administrative Mode'
        • Restarting the RFID on the TC7x
        • Orange Dot or Blue Square Appear at the top of the screen (MC33)
        • Instructions for Swapping SIMs on Zebra TC7x Devices
      • Cleaning & Disinfecting
        • Cleaning and Disinfecting Guidelines (TC7x)
        • Cleaning and Disinfecting Guidelines (MC33)
        • Control Infection: Sanitize Your Zebra Devices
        • Preventing Corrosion & Cleaning Scanner Charge Bases
    • GPS Tags
      • Overview
        • Tag Functionality
        • LED Status Indicator Reference Chart
        • How do flaik GPS Tags improve my operation?
      • GPS Tag Testing
      • Hot Dock Charging Setup
      • Accessories
        • Tag Cage/Strap Assembly
        • flaik Smart Charging Dock
        • Accessory Hot Dock
        • flaik Tag Removal Key
      • Troubleshooting
        • Troubleshooting or Assessing Damage to the Tag
        • Flashing Tags - The BIST Error (Built in Self Test)
        • Flashing Tags - FOTA Update
        • Power Cycle a flaik Tag
        • Resend RYL
      • Accounting / Missing Tag Procedures
        • Tag Reporting
        • Tag Return Areas & Other Geofencing Available (optional)
        • Class Management - Tag Finder
      • Inventory Scan
    • Shipping & Receiving
      • Off-Season Hardware Storage [for resorts keeping hardware onsite]
      • Receiving Hardware Shipments
      • Preparing a Return Shipment
    • Live Hardware Operations
      • Hardware Best Practice- Operations
      • Hardware Best Practices- General Care
  • For IT Specialists
    • Integration Overview
    • 1. Resort POS Integration
      • Resort Service API
        • HOW TO: Installation and Exposing the flaik Resort API to an External URL
        • HOW TO: Upgrade
        • Release Notes
          • 2.5.10.0
          • 2.5.9.0
          • 2.5.8.0
          • 2.5.6.0
          • 2.5.2.0
          • 2.5.1.0
          • 2.5.0.0
          • 2.4.41
          • 2.4.29
          • Older Versions
            • Known Issues
            • 2.2.5.8
            • 2.2.5.11
            • 2.2.5.12
            • 2.2.5.14
            • 2.2.5.15
            • 2.2.5.16
            • 2.2.5.17
            • 2.3.0
            • 2.3.1
            • 2.3.2
            • 2.3.3
            • 2.3.4
            • 2.3.5
            • 2.3.6
            • 2.3.7
            • 2.4.2
            • 2.4.3
            • 2.4.4
            • 2.4.5
            • 2.4.6
            • 2.4.8
            • 2.4.9
            • 2.4.10
            • 2.4.11
            • 2.4.12
            • 2.4.13
            • 2.4.14
            • 2.4.15
            • 2.4.16
            • 2.4.17
            • 2.4.18
            • 2.4.19
            • 2.4.20
            • 2.4.21
            • 2.4.33
            • 2.4.38
            • 2.4.36
            • 2.4.34
            • 2.4.32
            • 2.4.22
            • 2.4.23
            • 2.4.24
            • 2.4.25
      • RTP Integration
        • flaik -> RTP Employee Config Interface
        • Instructor Activities and flaik Shifts & Tasks
        • RTP - Updating Instructor Profiles & Creating Supervisors
        • RTP - Private Lesson Additional Guests
        • Feature - Track Lesson Usage
        • RTP - Misc Best Practices
        • RTP - Fields for Group Lessons
        • RTP - Fields for Private Lessons
        • RTP Configuration Recommendations
          • Inventory Pool Configuration
          • Order Import Service
          • Security - Aspenware, Inventory Pools, & Other Config Concerns
          • Inntopia & Privates - Configuration Guide
          • Known Issues
            • Open Private Lesson Order Fails
        • RTP Troubleshooting
          • RTP - Lesson not Showing in flaik
          • RTP - Submitting Screenshots tips
          • Returns, Refunds, & Cancellations and their impact on flaik
        • RTP Security Recommendations
        • RTP - Sales Transaction & Order Processing
        • RTP - Programs - Selling & Config
      • Siriusware Integration
        • flaik-Siriusware Integration Standards
          • With SSM
            • Private Lessons
            • Group Lessons
            • Multi-Week Programs
          • Without SSM
            • Private Lessons
            • Group Lessons
            • Multi-Week Programs
          • Siriusware Lesson Modifier Mapping
          • Siriusware Guest Preferences Mapping (User-Defined Fields)
          • Siriusware Multi-Week Programs - Selling & Config
      • Notification of Siriusware Upgrades or Infrastructure Changes
      • In Touch Integration
        • Programs - Selling & Configuration
    • 2. Payroll Export Configuration
      • 1 | Payroll Integration Overview
      • 2 | Resort Admin Responsibilities
      • 3 | Payroll Provider Cheat Sheet
      • 4 | Testing and Sign-Off
      • 5 | Payroll Reconciliation and Post-Export Adjustments
      • 6 | Resort Specific
        • Generic Punch export
        • Alterra
          • File Formats
          • Setting Up Paycodes and Business Structure
          • Uploading Position IDs
          • Metric Rules (Pay Bumps) & Staff Incentives
          • Pre-Season Checklist
          • In-Season Daily Checklist
          • SRS Payroll Training - Oct. 12 (Excluding Metric Rules)
          • SRS Payroll Training - Oct. 13 (Including Metric Rules)
        • Alyeska
        • Angelfire (Paycor)
        • Bromley (Ascentis) 2.0
        • Boyne
          • UKG
          • Ceridian (Cypress)
          • Retired
            • Paychex (Retired - Brighton)
            • Paychex (Retired - Pleasant Mountain)
            • Microsoft Dynamics 1.0 (Retired - The Summit at Snoqualmie)
        • Bridger Bowl (Paycom)
        • Cardrona
          • Cardrona 1.0
          • Cardrona 2023 TEMP Solution
          • Cardrona 2024 Onwards
          • How To: Excel - Maintaining Leading Zeroes
        • Killington (Paycom)
        • KSL | Camelback and Blue PA (Unifocus) 2.0
        • Mountain Capital Partners (Paycom)
        • Mt. Ashland
        • Mt. Buller
        • Mt. Seymour
        • Pats Peak (Paychex)
        • Perfect North (Paycom)
        • Smuggler's Notch (UKG)
        • Powdr (Workday)
        • Tamarack
        • Thredbo (Emplive)
        • Vail Resorts - Australia
          • Perisher
          • Falls Creek/Mt. Hotham
        • Wachusett
        • Whitepass
        • Archive
          • Thredbo 1.0
          • Microsoft Dynamics 2.0 (The Summit at Snoqualmie)
          • Microsoft Dynamics - Loon (winter 2022/23)
          • Powdr (ADP) - 2023
          • Silverstar (Employee Tracker) - 2023
          • Snowbird (Ultipro) - 2023
    • 3. flaik Connect API
      • Employee Management
        • Manage Employee Data
        • Endpoints - Basic
        • API Response Payloads
        • RTP Prerequisites
      • Resort Data API
    • Supported Versions
  • Resources
  • Archive
    • Data Warehouse
    • Scanners
    • Example: Synchronizing Person Data with POS
    • Payroll System Reconciliation
    • Automating Payroll File Transfers (FTP/SFTP)
    • Exporting Payroll Files
    • Payroll Implementation Process for Enterprise Customers
    • Implementation Process (single resort)
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Data WarehouseScannersExample: Synchronizing Person Data with POSPayroll System ReconciliationAutomating Payroll File Transfers (FTP/SFTP)Exporting Payroll FilesPayroll Implementation Process for Enterprise CustomersImplementation Process (single resort)
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