> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/for-administrators/admin-settings-product-settings/staff-management/staff-management-staff-groups.md). # Introduction to Staff Groups & Staff Tags **Staff groups** and **staff tags** allow you to quickly and easily reduce a full list of instructors down into just a smaller subset of staff. Used on their own or in conjunction with other filters such as discipline, languages, supervisor, job title, & employment type, staff groups and staff tags serve as great methods for filtering staff. {% hint style="info" %} **How are they different?** Staff Groups are best suited for adding additional detail regarding a staff member's role for a given season. For example, "Pod A" or "Kids." By contrast, Staff Tags are intended for your staff's soft skills and capabilities, like "Patient" or "Results Oriented." As such, when you create a new season, all Staff Groups will be removed out from all staff profiles, while Staff Tags will remain on staff profiles from season to season. {% endhint %} ### Staff Groups As each season begins anew with no staff having any staff groups on their profiles, they're aimed at employment information that often changes season to season. eg, they're the kind of details that should be verified and added by management each on-boarding cycle. Examples include role-based details such as: * Indoor Staff/Support Staff * Supervisor Staff / Leadership Staff / Managers * Trainers ### Staff Tags As staff tags will remain on staff profiles from season to season, they're a great method for tracking skills that an instructor has. When looking for an instructor able to take a specialized freestyle, mogul, or race lesson, or if looking for someone with a personal attribute such as great with kids, staff tags allow you to quickly find an instructor capable of what you're looking for. Examples include: * Specific skills such as park, moguls, race * Dual certified instructors * Internal certifications (eg steeps) * Good with kids * Age ranges instructors can teach * Adaptive specialties --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://knowledgebase.flaik.com/flaik-knowledge-base/for-administrators/admin-settings-product-settings/staff-management/staff-management-staff-groups.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.