Sending Availability Requests

To get started with sending requests, head to the Mailout tab (top panel). You'll land in the Ready to send tab. This is where the staff that you just added to the group are sitting - waiting for an action. If you selected a particular date to send your calendars, then these folks will sit here patiently until that date.

NOTE: Scheduled mailouts will be sent at 10 am local time. Automated reminders are sent between 10 am and 11 am local time.

If you selected send manually, then you'll need to select the folks you want to send a request to.

Once you've selected everyone you'd like to send a request to, click Send availability request in the action panel on the right.

You'll see a prompt to confirm. If you're ready, hit Yes, email them.

And then you're off to the races. In the Sent tab, you'll be able to track when the request was sent, when it was viewed, and when the last reminder was sent. You can also select staff and send them a reminder as well, if you need to (if all the automated ones have run out).

Once an instructor submits their availability, it'll be visible in the Responses section. We'll cover that in the next article.

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