> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/for-sups-managers/availability/mail-out/mail-out-3.md).

# Sending Availability Requests

To get started with sending requests, head to the **Mailout** tab (top panel). You'll land in the **Ready to send** tab. This is where the staff that you just added to the group are sitting - waiting for an action. If you selected a particular date to send your calendars, then these folks will sit here patiently until that date.&#x20;

{% hint style="info" %}
**NOTE:** Scheduled mailouts will be sent at 10 am local time. Automated reminders are sent between 10 am and 11 am local time.
{% endhint %}

If you selected send manually, then you'll need to select the folks you want to send a request to.

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043043634948/original/8s8YXrv6TCMVY1Q15HHfsHDBe4yq4dXjcw.png?1567115343)

Once you've selected everyone you'd like to send a request to, click <mark style="color:blue;">Send availability request</mark> in the action panel on the right.&#x20;

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043043634962/original/mWkZQe-EeatCgq5w9K3tviAN5TbNFAVGVg.png?1567115351)

You'll see a prompt to confirm. If you're ready, hit <mark style="color:blue;">**Yes, email them**</mark>.

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043043634965/original/CUoGjH5ZFBJBWMvHAt22N2a5MD6E5-sf_w.png?1567115359)

And then you're off to the races. In the **Sent** tab, you'll be able to track when the request was sent, when it was viewed, and when the last reminder was sent. You can also select staff and send them a reminder as well, if you need to (if all the automated ones have run out).&#x20;

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043043634985/original/Qjcu6Yp4lR4qUy8XJ8MQIyVNuk_6qa865w.png?1567115373)

Once an instructor submits their availability, it'll be visible in the **Responses** section. We'll cover that in [the next article](/flaik-knowledge-base/for-sups-managers/availability/responses.md).&#x20;

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043043637876/original/QUddw0fMZdOjMGUULYOB6sXD6poXJx5dIg.png?1567117044)

{% hint style="success" %}
😤 **Phew!** You've made it to the end of Mailouts
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://knowledgebase.flaik.com/flaik-knowledge-base/for-sups-managers/availability/mail-out/mail-out-3.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
