Guest Survey FAQ

Can I create different surveys for different lesson products? No, unlike report cards that can be customized and linked to specific flaik tasks your school can only have one guest survey. How many questions can I have? There is not a limit, you can have as many questions as you'd like. If a guest has three kids, each in the same lesson, with they get three emails? Yes. Each each student will have their own email sent I only want my multi-week program families to get a survey once a month not every week, is that possible? You can manually turn surveys on and off, so the weeks you do not want any survey to send you can turn it off, and then turn it on for the weeks you do want to send. Are there questions I'm required to use? flaik does not require you use surveys or what questions are in, but if your school is part of an enterprise (Example; Alterra, Boyne, Powdr) your enterprise may have questions they want you to use.

Can I resend a link to a guest? Yes.

• Go to the Reports section of flaik (this will require the 'Can Viewing Reporting' permission).

• Change the date range to what you need.

• Select the top report option - Class Management - Classes.

• Click in the Guest Experience Details checkbox to add this.

• Click download, and a .CSV file you can open in Excel will download.

Can I pull a report of guest feedback responses? Yes.

• Go to the Reports section of flaik (this will require the 'Can Viewing Reporting' permission).

• Change the date range to what you need.

• Scroll down to Class Management - Survey Responses.

• Click download, and a .CSV file you can open in Excel will download.