> For the complete documentation index, see [llms.txt](https://knowledgebase.flaik.com/flaik-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.flaik.com/flaik-knowledge-base/for-administrators/admin-settings-product-settings/guest-experience/guest-survey-setup/linking-guest-survey-feedback-to-nps.md).

# Linking Guest Survey feedback to NPS

### **Linking guest survey feedback to NPS**

In order to get NPS feedback, you will have to have Guest Surveys created.  Once that is ready, head to **Admin settings** -> **Product settings** -> **Global Product Settings** -> **NPS**

There will be two areas to declare an NPS question:

* First will be the Staff NPS question. 
* Second will be the School NPS question.

\
Click edit. 

* Use the drop down arrows and you will see the guest survey questions you already made.  
* You can select one question for each, whose guest responses will feed into your school's score/ NPS. [NPS Dashboard Article](https://knowledgebase.flaik.com/flaik-knowledge-base/flaik-software-user-guide/dashboard/nps-dashboard)

<figure><img src="https://3412627069-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdh5JD0cdH4KWbjolN2Aa%2Fuploads%2FRqb8on8ySSQo5JERIVPk%2FScreen%20Shot%202023-11-15%20at%2010.31.05%20PM.png?alt=media&amp;token=13a970dc-5716-4119-88a5-6eb21a02c407" alt=""><figcaption></figcaption></figure>

You can also change the NPS targets for your school and staff.  &#x20;

Click Save to confirm changes.


---

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