Flashing Tags - The BIST Error (Built in Self Test)

Anytime a tag is powered on or placed back on a dock after being used, the tag will automatically perform a diagnostic test, known as a Built-in Self-Test, or BIST. If a tag fails this diagnostic test, it will revert to a failed state, as made apparent by a rapid succession of red flashes interrupted by intermittent pink flashes (and audible tones when the tag is undocked). These pink flashes and tones are "Error Message" tones meant to inform the user of the issue.

Reference the chart below to diagnose tags that have failed BIST. When a BIST is encountered, attempt to reset the Tag to resolve the issue.

Type of Error	# of Pink Flashes/Beeps When Undocked
SIM Card	1
GSM Module	2
GPS Module	3
Storage	4
Unknown SIM	5
Duplicate Tag	6
Charge/Power Chip	7

Notes:

• BISTx1 Error happens when the SIM Card is knocked loose or moisture gets behind the SIM Card onto the contacts. Usually requires flaik staff intervention to resolve.

• BISTx5 Error is what you will see most frequently and is easily reset by powering the device off and back on.

• For other BIST errors, Attempt to reset the device by powering off and back on and retesting.